RANDOM HOUSE

BOOK ORDERING INFORMATION

All book orders should be placed through the Customer Service Department at telephone 800-733-3000.

When placing a book order, please have the following information:

1. complete shipping and billing address

2. contact name & number of someone who can be reached during the day

3. actual date of the appearance

4. titles, quanitites, ISBN numbers

5. if your school uses purchase order numbers, that number must be on the order.

Terms of sale for author appearances:

Purchases:

-40% discount on all titles

-free freight

-invoices are payable net 30 days

-the Random House Children's Book Customer Service Dept. must have purchase order at least SIX WEEKS IN ADVANCE of the author appearance.

Returns:

-option to return unsold books

-return freight charges must be paid by the school

-all returns must be sent to the warehouse at:

  Random House

   2002 Bethel Rd.

   Finksburg , MD 21048

  Att: Returns Dept.

-if returning books, do not pay full amount of invoice; instead:

  -multiply return by the "unit price"

  -deduct this amount from the net invoice amount

  -pay balance only

Finally, please make sure that you order enough books for the appearance!